What’s Your Business?
We are an all natural handmade skincare company. We infuse many of our products with Chinese herbs that have specific benefits to the skin, depending on what the product is. We only use the best botanical ingredients, with no fillers and no toxic or problematic ingredients. We make everything by hand, and in small batches. We are a family run business and are passionate about educating the public about truly natural skincare.
Why Did You Start Your Business?
We noticed a need for truly exceptional skincare products, made with honestly natural ingredients. We utilized our strengths to come up with highly effective products, enhanced with Chinese herbs. We wanted to have a company where people come come to buy their products knowing they were getting the best botanical ingredients, made with the utmost of care in small batches and by hand. We are very proud of our goods and have developed a small but loyal following that just keeps growing and growing. Always excited for growth, we have slowly been getting into some local retailers, and are excited to see where this can go!
We noticed a need for an honestly natural skincare company, and wanted to make products that were made with the best ingredients, performed exceptionally, without using any kind of chemical preservatives or toxic ingredients. We
What Does It Say On Your Business Card?
handmade. small batch. family run.
What's Your Neigbourhood And Why Do You Love It?
We live in the Tri-Cities just outside of Vancouver. We started our family in Kitsilano, and moved to Port Moody, where we lived for just over 5 years. We recently moved to Coquitlam and are loving the new space. We love our neighbourhood because it has a small town feel, but has everything we need. We are very close to the city, but the mountains, forests and lakes are also at our doorstep.
Best Kept Secret or Little Known Fact About Your Neighbouhood?
We have bears! A bear was actually sleeping in our carport in the summer while we were home, and we didn’t even know it. Coquitlam also has a lot of park spaces, actually over 2200 acres of green space in total! There are also over 80 parks and natural areas in Coquitlam, so there is a ton of green space which is fantastic.
The One Piece of Advice You’d Give Other Local Businesses Is….
Be honest, virtuous and prioritize things that are important to you. Get to know other small business owners, they are often very interesting and genuine people, with their hearts in the right place.
What’s The Most Important Business Lesson You’ve Learned?
Know your worth. This is something we still struggle with but we’re getting better. Don’t short-change yourself. Pay yourself fairly.
What's The Best Business Move You've Made Recently? The Worst?
Best Business Move: Joining Loco (smile)
Worst Business Move: I don’t think we’ve made a terrible move yet, but I’m sure we will. We learn and grow from mistakes, it’s just a part of life.
What Local Suppliers (goods or services) Can't You Live Without? Why?
SpeedPro Imaging – they are an amazing local printing company with great customer service and superior products.
Keiko Creative – local BC artist and graphic designer who recently revamped our logo and product labels.
Eddie’s Hang Up Display Ltd – they are a great wholesaler for packaging/bags/etc.
What's A Little Known Fact About Your Business?
We hand-make, hand-pour, hand-blend, hand-label, hand-package everything. We are totally self-sufficient and do everything ourselves. We are also very particular about our goods and make sure everything is just right. We re-use all of our packaging and strive to be greener everyday.
What Inspires You to Keep Moving Forward?
It’s very important that we continue to help educate the public about the very common practice of ‘greenwashing’, where companies say their goods are green, or natural, but when you read the ingredients, you find out the opposite is true. It’s important to educate people about toxic ingredients in their products, and introduce them to amazing alternatives.
One Thing That Never Ceases to Amaze You About Doing Business Here Is….
The people that we’ve met along the way, who have supported and guided us throughout this process. Other local businesspeople have introduced us to other companies, events and people who can help move us forward. It is a very supportive community.
Too Many Trips, Calls, Meetings, Emails, Tweets...What's Your Favorite Escape?
Hanging out with our family. Going to the beach, going for a walk on the trails along Rocky Point Park, going to our Farmer’s Markets and chatting with local vendors and friends who we meet there.
How Does Your Business Work To Better Our World?
We provide people with the best quality botanical skincare that is very effective, and truly natural. Our price point is fair, so everyone can afford quality products without breaking the bank. We don’t use any fillers or yucky ingredients in our goods, and people who have tried it love what we’re doing.
How Are Your Products/Services Environmentally And Socially Beneficial?
Because we use truly natural ingredients, we aren’t worrying about any of our ingredients washing down the drain and potentially upsetting the environment. We have eco-friendly refill options for some of our goods, which is less waste/packaging/recycling to deal with. We recycle all of the packaging we receive, cutting down on overall waste. We regularly contribute to local charities, non-profit foundations, local companies and groups.
Why Is Local Important To You?
Local is important to us because we love supporting other small businesses. We have seen how detrimental big box businesses can be to the environment, to their own employees and to the overall idea of business. The important thing to us is to support regular people who are working hard, and working honestly to make a positive difference to their families, and to the people in their communities.
How Do You Support Other Local Businesses?
We regularly frequent so many local small business, local home-based businesses, local professionals and our local Farmer’s Market. We think it’s so important for the economy and for our own community, to support small businesses.
You Are Excited About The Future Because…
We are excited just thinking about how we can grow. We are excited to continue to educate people about skincare and products they can feel secure using, with no negative effects on their health. We are excited to have our own business and see it grow. We are excited to see where we will be in a year from now, five years from now, and ten years from now! We can’t wait to see where this goes.